FREQUENTLY ASKED QUESTIONS


I’m calling the Greenhouse Box Office, but the phone keeps ringing. Is anyone there?

With shows running all the time, the box office can get a little backed up. We apologize for any inconvenience!

If you’re having trouble getting through, try one of these options.

  • Email boxoffice@greenhousetheater.org

  • Leave a voicemail with your name, number, and the best time to call back

The box office looks forward to speaking with you!

Why are there processing fees?

The Greenhouse is a rental theater space, so while the price of your ticket goes to the actors, directors, and producers of the play that you are seeing, the fees go to keeping the lights on and paying your friendly Greenhouse Theater Center staff to be here.

Do you validate parking?

We do validate for the garage at 2316 N Lincoln Ave. Ask the box office for the sticker validation, which brings the price to $7 for 4 hours or $11 for 12 hours.

Is the Greenhouse Theater Center accessible?

Yes! All of the Greenhouse Theater Center spaces are accessible and the second floor can be reached via stairs or elevator.

Need accessible seats? Please call to reserve floor level seating or write the Greenhouse box office a note in your online purchase. They will reserve easily accessible seats for you and your party.

Do I have to set up an account to purchase tickets online?

Nope! The Greenhouse only requires an email address. After that ,you have the option to create an account in order to view your previous purchases and update your settings.

If you have any issues, please call the box office at (773) 404 - 7336 or stop by during business hours (Wed-Sat: 12-5pm / Sun: 1-5pm)

Are you BYOB? Can I bring in food? Do you serve alcohol?

The Greenhouse is not a BYOB venue. No outside drinks or snacks are allowed past the entrance. The center does have a full bar, where you are able to purchase wine, spirits, and non-alcoholic beverages, which can be taken into any of their five theaters!

Still have a question?

If you have any additional questions about the venue, you can call the box office at (773) 404 - 7336 or stop by during business hours (Wed-Sat: 12-5pm / Sun: 1-5pm). You can also feel free to email at boxoffice@greenhousetheater.org.